HOW WINDOW CARE WORKS

A simple plan.
A clearer view.

Choose a schedule, agree your quote and let us arrange your regular window care. You pay after each completed clean.

01 · SEND YOUR REQUEST

Tell us what you need.

Choose your preferred plan and window scope. Add solar or gutter cleaning if you would like a quote for those too.

02 · CONFIRM YOUR PLAN

Agree the details.

We check your property and confirm what is included, the first-clean price, ongoing price, dollar savings and schedule. Your plan starts only after you accept the quote and we confirm it.

03 · KEEP YOUR ROUTINE

Save on return visits.

Your first plan clean is full price. Your agreed member price and any combined-visit add-on saving apply from your second scheduled window clean.

MEMBERS & ONE-OFF CUSTOMERS

What changes when you join?

The professional cleaning standard stays the same. Window Care adds a regular schedule and the benefits agreed for your plan.

One-off bookings compared with Window Care plans
What you receiveOne-off bookingEssential CareRegular / Monthly Care
Professional cleaning standardSame standardSame standardSame standard
Windows and inclusionsAgreed in your quoteGlass, flyscreens, frames, tracks and sills for agreed windowsGlass, flyscreens, frames, tracks and sills for agreed windows
First visitFull quoted priceFull quoted priceFull quoted price
Ongoing priceA quote for each new bookingAgreed repeat price from the second scheduled cleanAgreed repeat price from the second scheduled clean
Future bookingsYou contact us when neededAdvance bookings and remindersAdvance bookings and reminders
7-day rain touch-up✕ No extra rain cover✕ No extra rain cover✓ Included on confirmed plan cleans, including the first paid clean
Scheduling benefitAvailable appointmentsStandard plan schedulingRegular: priority among available appointments. Monthly: an agreed recurring arrangement.
Solar / gutter cleaningSeparately quotedSeparately quoted; any agreed combined-visit saving starts from the second window cleanSeparately quoted; any agreed combined-visit saving starts from the second window clean
Separate membership feeNoneNoneNone
Consumer rightsAustralian Consumer Law appliesAustralian Consumer Law appliesAustralian Consumer Law applies

A member price is compared with our genuine one-off price for the same work. Initial restoration work is assessed separately. Any other available one-off offer has its own conditions. Member pricing is not combined with cash discounts or other promotions.

When do the benefits start?

  • When your plan is confirmed: we arrange the agreed schedule and reminders.
  • From your first paid plan clean: Regular and Monthly Care include the extra 7-day rain touch-up.
  • From your second scheduled window clean: your agreed repeat price and any quoted combined-visit saving apply.

What if plans change?

You can cancel future plan visits without a membership cancellation fee. Completed work remains payable. Benefits already included with a paid clean, including remaining rain cover, still apply.

Weather delays and agreed date changes do not count as a break from your plan. After a long gap or a change in the work, we agree a new quote before booking.

Read the full plan terms ↗

Ready for a clearer routine?

Tell us about your property. We will confirm your quote and schedule before your plan starts.

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